Posted On December 5, 2024 Consumer Privacy & Data Breaches
December 5 – The PointClickCare data breach lawyers at Console & Associates, P.C are investigating the data breach after the company’s Electronic Health Records (EHR) platform experienced a security incident. The PointClickCare data breach resulted in unauthorized access to sensitive patient data, including personal identifiable information and protected health information of residents at multiple long-term care facilities.
According to notices posted by affected healthcare facilities, PointClickCare experienced a cybersecurity incident that compromised their EHR platform. On July 20, 2024, the company detected unusual activity within their system, prompting an immediate investigation. This investigation revealed that an unauthorized party had gained access to the platform using compromised credentials, allowing them to view and acquire sensitive patient information.
The exposed data includes highly confidential information such as:
On November 25, 2024, facilities affected by the breach, including Citadel of Northbrook and Pavilion of Bridgeview, began sending data breach notification letters to impacted individuals, detailing the specific information that may have been compromised in their cases.
PointClickCare operates in the healthcare software industry and is headquartered in Ontario, Canada. As a premier provider of third-party management services, the company has established itself as a partner for skilled nursing facilities, senior living communities, hospitals, and health plans across North America. Their comprehensive platform manages everything from electronic health records to revenue cycle management.
With a workforce exceeding 2,000 employees and generating approximately $420 million in annual revenue, PointClickCare’s services are particularly vital in the long-term care sector, where their EHR platform helps facilities manage patient care, billing, and regulatory compliance. The company’s reach extends to numerous healthcare facilities, including those owned by major healthcare groups such as Omnia Healthcare Group, demonstrating the widespread impact of their services on the healthcare industry.
Our data breach lawyers are eager to speak to victims of the PointClickCare data breach to determine what damages they sustained and what compensation may be available to them. If you recently received a NOTICE OF DATA BREACH from PointClickCare and would like a free consultation, contact the Console & Associates, P.C. law firm at (866) 778-5500 to discuss your legal options, or submit a confidential contact form.
