Posted On July 24, 2024 Consumer Privacy & Data Breaches
Following a July 19, 2024, software update error, a CrowdStrike outage rendered an estimated 8.5 million devices across the globe unusable. In the wake of the CrowdStrike outage, businesses have grappled with ongoing IT outages and transaction delays, leading to unknown—and potentially unprecedented—business losses in many industries. The business law attorneys at Console & Associates, P.C. are investigating claims on behalf of those organizations affected by the CrowdStrike outage and are immediately available to discuss their legal rights in the wake of this IT disaster. Complete our online form to learn your legal options.
The CrowdStrike outage affected an estimated 8.5 million devices running Windows version 7.11 and above. However, because the error was isolated to systems running Windows operating systems; macOS and Linux users were impacted.
The CrowdStrike outage had a broad range of downstream impacts affecting a wide range of business operations and economic activities.
The outage halted operations across various sectors, including finance, healthcare, and manufacturing. Employee productivity also took a hit as workers were unable to access the necessary tools and resources, delaying projects and daily tasks.
Direct financial costs included IT recovery efforts such as overtime for IT staff, hiring external consultants, and potentially purchasing new hardware or software. Indirect financial losses included lost revenue due to halted operations and penalties from unmet service-level agreements (SLAs). Additionally, the long-term impact on customer trust could affect future business opportunities.
Although it was not caused by a cyberattack, the CrowdStrike outage exposed vulnerabilities that could be exploited by threat actors, leading to a possible increase in phishing attacks and other malicious activities during the downtime.
If your business has experienced or is experiencing business losses related to the CrowdStrike outage, we encourage you to complete our online form to consult with an information security attorney at Console & Associates, P.C. We are immediately available to discuss your potential case and possible recovery options. Together, we can work to hold CrowdStrike accountable for the global business disruption caused by the CrowdStrike outage.
