Posted On December 5, 2024 Consumer Privacy & Data Breaches
December 5 – The Citadel of Northbrook, a division of Citadel Healthcare data breach lawyers at Console & Associates, P.C are investigating a significant data breach that was reported after the company’s electronic health records vendor, PointClickCare, experienced a cybersecurity incident. The breach resulted in unauthorized access to sensitive patient information, including names, Social Security numbers, and protected health information.
According to the filing with the New Hampshire Attorney General’s office, Citadel of Northbrook reported a data breach stemming from a security incident at their Electronic Health Records (EHR) provider, PointClickCare. The incident was discovered when PointClickCare detected suspicious activity within their EHR platform on July 20, 2024. An investigation revealed that an unauthorized party had gained access to the system using compromised credentials, allowing them to view and acquire patient information. The compromised data includes highly sensitive personal and medical information such as:
On November 25, 2024, Citadel of Northbrook began notifying affected individuals about the breach through formal data breach notification letters, detailing the specific information that may have been compromised in each case.
Citadel of Northbrook, a division of Citadel Healthcare, operates under the broader umbrella of Omnia Healthcare Group. Based in Wilmette, Illinois, this healthcare provider specializes in elderly care services and has established itself as a crucial player in the long-term care industry. With a workforce exceeding 2,378 employees and generating approximately $349 million in annual revenue, Citadel of Northbrook demonstrates substantial operational scale.
The facility operates as part of a larger healthcare network that includes sister companies Pavilion Healthcare and Villa, reflecting Omnia Healthcare Group’s comprehensive approach to senior care services. This institutional backing enables Citadel of Northbrook to provide a wide range of specialized healthcare services while maintaining significant market presence in the Illinois healthcare landscape.
Our data breach lawyers are eager to speak to victims of the Citadel of Northbrook data breach to determine what damages they sustained and what compensation may be available to them. If you recently received a NOTICE OF DATA BREACH from Citadel of Northbrook and would like a free consultation, contact the Console & Associates, P.C. law firm at (866) 778-5500 to discuss your legal options, or submit a confidential contact form.
